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Financial Management Service
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#	Item
711	MISUSE OF PRIVILEGED INFORMATION: COSRA/IARC/Latin American Roundtable SURVEY September 15, 2011 Add to Reading List Source URL: www.oecd.org Language: English - Date: 2014-07-21 01:46:40 Corporate governance Management Financial system Insider trading Financial regulation International Organization of Securities Commissions Privileged Identity Management Financial Supervisory Service Business Corporations law Economics
712	Press Release: FSB Report on Compensation Monitoring Add to Reading List Source URL: www.financialstabilityboard.org Language: English - Date: 2014-11-06 11:07:30 Economics Financial economics Business Financial Stability Board Risk management Federal Security Service Systemic risk Management Financial risk
713	Real-time Options Analytics Real-time option risk parameters and implied volatilities for position and risk management, screening and modelling Interactive Data’s Options Analytics is a real-time data service that deli Add to Reading List Source URL: www.interactivedata.com Language: English - Date: 2010-07-29 16:46:46 Financial data vendors Options Interactive Data Corporation Volatility Implied volatility Volatility smile Financial economics Mathematical finance Finance
714	Press Release 27th June 2013 Petercam awards CACEIS full-service mandate for its Luxembourg Sicav range Following a thorough RFP process, Petercam has selected CACEIS as the asset servicing Add to Reading List Source URL: www.caceis.com Language: English - Date: 2014-11-27 04:43:27 Finance Funds Collective investment schemes SICAV Investment banking Investment management Mirae Asset Group State Street Global Advisors Financial economics Financial services Investment
715	Claims Management Regulation Complaints guidance What do the rules mean for me? December 2014 Add to Reading List Source URL: consult.justice.gov.uk Language: English - Date: 2014-12-18 05:37:56 Ombudsman Legal Services Act Consumer complaint Claims management company Consumer protection Financial Ombudsman Service Scottish Public Services Ombudsman Law Legal professions Government officials
716	triangle focal shape - blue Add to Reading List Source URL: consult.justice.gov.uk Language: English - Date: 2014-11-03 05:05:11 Ombudsman Claims management company Legal Services Act Complaint Financial Ombudsman Service Scottish Public Services Ombudsman Law Legal professions Government officials
717	Microfinance Centre: www.mfc.org.pl AMFIU: www.amfiu.org.ug September[removed]UGAFODE Uganda: Listening to client complaints1 Add to Reading List Source URL: www.smartcampaign.org Language: English - Date: 2014-12-09 11:56:42 Technology Electronic commerce Customer service Consumer complaint Mobile banking Microfinance Service quality Ombudsman for Banking Services and Investments Financial Ombudsman Service Marketing Customer experience management Business
718	The Legal Ombudsman and complaints about claims management companies response to consultation paper Add to Reading List Source URL: consult.justice.gov.uk Language: English - Date: 2014-11-03 04:43:52 Claims management company Financial Ombudsman Service Law Legal professions Ombudsman
719	BETTER BANKING RESPONSIBLE BUSINESS REPORT 2010 CONTENTS Add to Reading List Source URL: www.lloydsbankinggroup-cr.com Language: English - Date: 2013-09-26 05:58:14 Lloyds TSB Corporate social responsibility Financial Ombudsman Service Financial Services Authority Financial inclusion Strategic management Ethical banking United Bank for Africa Business United Kingdom Lloyds Banking Group
720	Case study: Newport City Council Combining Mosaic Public Sector with technology to drive channel shift, improve services Add to Reading List Source URL: www.experian.co.uk Language: English - Date: 2014-09-10 06:23:17 Business Electronic commerce Credit Experian Customer service Socitm Customer relationship management Marketing Customer experience management Financial economics

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